1. Overview
This Privacy Policy explains how Shop Manager collects, uses, discloses, and protects information in connection with your use of the Platform.
2. Information We Collect
- Account & Contact Data: name, email, phone, business name, identifiers.
- Business Data: inventory, sales, purchase, returns, worker details uploaded by you.
- Usage & Device Data: app/website interactions, logs, device/browser, approximate location (IP), diagnostics, cookies.
- Payment Data: processed by payment gateways; we receive limited metadata (e.g., success/failure, masked IDs).
3. How We Use Information
- Provide, operate, maintain, and improve the Platform.
- Process transactions and subscriptions; detect and prevent fraud or abuse.
- Provide customer support and communicate service updates.
- Comply with legal obligations and enforce our Terms.
4. Legal Bases
- Performance of a contract.
- Legitimate interests (security, improvements, analytics).
- Consent where required (e.g., marketing, certain analytics).
- Legal obligations (tax, accounting, compliance).
5. Sharing & Disclosures
- Service Providers: hosting, analytics, support, messaging, payments—under confidentiality and data-protection commitments.
- Legal & Safety: required by law or to protect rights and safety.
- Business Transfers: as part of mergers, acquisitions, or asset sales, subject to this Policy.
- We do not sell personal data.
6. Data Retention
Data is retained while your account is active or as necessary to provide services and meet legal obligations. You may request deletion; some records may be retained as required by law.
7. Security
We implement reasonable technical and organizational safeguards. However, no method is 100% secure.
8. Your Rights
- Access, correct, or update your information.
- Request deletion of certain data, subject to legal/contractual limits.
- Opt out of non-essential communications.
9. Children
The Platform is not intended for individuals under 18. We do not knowingly collect data from minors.
10. International Transfers
Data may be processed outside your state/country with safeguards consistent with applicable law.
11. Third-Party Links & SDKs
Third-party sites and integrations are governed by their own policies. Review their notices before use.
12. Changes
We may update this Policy periodically. Material changes may be notified via the Platform or email.